Our firm utilizes the Uncategorized Income account as a holding account for unknown Income that needs additional information before it can be categorized to an Income account. Note that unknown money received will be categorized as Uncategorized Income even if it turns out that it is a vendor refund or an equity transaction such as an Owner Investment.
QBO Uses the Uncategorized Income Account in Your Bank Feed
When QuickBooks Online downloads your bank or credit card transactions, it attempts to use rules engine technology to determine the income account to categorize your transactions to. When it cannot figure it out, it automatically assigns amounts received to the Uncategorized Income account. It is easy to tell if a transaction is a refund by identifying who the money was received from, if it is a vendor, it’s a vendor refund. QBO does not know where to categorize money received if it not received from a customer.
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Clear Uncategorized Income Prior to Your Monthly Reconciliations
If an Uncategorized Income transaction needs to be categorized as a vendor expense refund, you can open the deposit transaction and select the vendor and expense account that should be credited for the vendor refund, then save and close. If an Uncategorized Income transaction needs to be categorized as an Owner Equity Contribution, then you can open the deposit transaction and select the Equity Account for Owner Investment or Contributed Capital. If an Uncategorized Income transaction is a result of missing or miss-matched customer invoices, invoice payments, or sales receipts, you will need to correct this. You would start by selecting Undo to the adding of the deposit under Reviewed tab in the bank feed. Then you create the sale, payment, and bank deposit to match the deposit in the bank feed.