If you have selected Sales Receipt or Customer Invoicing Services, your accountant will match and add refund receipts in QuickBooks Online. Your accountant may not have enough information to identify customer refund receipts you have issued. Third-party sales and return transaction reports should be uploaded into a folder within your secure document upload portal. Your accountant will send you notifications requesting refund receipt information that will show up on your client dashboard. You will select existing refund receipts from a list and add new refund receipts into a form directly within the request on your client dashboard. All refund receipts should include the original products and service sold that are being refunded.

Some Entry Fields are Required, While Others are Optional

Your accountant will match and add refund receipts with the information provided. Refund receipts are often created for returned and rejected customer payments to account for the amount of money that will be deducted from a future deposit. Below is a list of required fields for creating refund receipts.

  • Refund Receipt Number

  • Customer Name

  • Refund Receipt Date

  • Refunded From Account

  • Payment Method (Cash, Check, Visa, M/C, Amex, ACH)

  • Street Address

  • City Name

  • Zip Code (Postal Code)

  • Country Name

  • State Name

  • Email

  • Product/Service

  • Product/Service Description

  • Product/Service Quantity

  • Product/Service Rate

  • Product/Service Amount

Regina Pitts
Regina PittsChief Financial Officer
Member of the QuickBooks ProAdvisor Program

Your Personal Guide to Seamless Accounting: Advanced QuickBooks ProAdvisor at Your Service

Hey there! I’m Gina, and I’m the proud co-founder of Lend A Hand Accounting. Why did I start this? Well, I believe that everyone should have access to affordable, efficient, and flexible accounting and bookkeeping services. It’s all about making sure these essential services fit snugly into your budget without any fuss.

We’ve ditched the traditional hourly rate system and adopted a flat fee pricing. You might be wondering, “Why does this matter?” Well, this way, you know exactly what you’re paying for upfront and there are no unexpected surprises. You get to pick and choose the accounting services you need, like a customized menu. And the best part? You’re in complete control of when you start or stop using our services. We’re essentially just a call or a text away, no need for endless phone calls or draining trips to the accountant’s office.

I’m not just any accountant though. I’m an Advanced QuickBooks Online ProAdvisor. That means I’m equipped with advanced expertise and resources to help you leverage QuickBooks Online to its full potential. My goal is to make your accounting process smooth and efficient so you can focus on what you do best – running your business.

Ready to get started? Reach out to me directly at 360-637-4799. We can even kick things off immediately if you’re ready. Simply create a free account, and I can instantly take a look at your books and let you know where you stand.

At the end of the day, we’re here to serve you. We really appreciate the trust you place in us and we’re eager to meet all of your accounting and bookkeeping needs. Looking forward to being part of your team!

Take care,


The Content is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice.